We strive to deliver your orders quickly and safely. This Shipping Policy explains processing times, shipping options, tracking, and international considerations.
Orders are typically processed within 1-3 business days. Processing time may be longer during peak seasons or promotional events. You will receive an email confirmation once your order has shipped.
Standard Shipping: 15-20 business days (continental U.S.). Expedited Shipping: 2-4 business days. International Shipping: Varies by destination; may take 10-21 business days.
Shipping rates are calculated at checkout based on your address, the weight and dimensions of the items, and the selected shipping method. Free shipping promotions (when available) will be shown at checkout.
Once your order ships, you'll receive an email containing tracking information. Use the tracking number to see the current status and estimated delivery date.
If your order arrives damaged or if items are missing, please contact our support team within 7 days of delivery via our Support page or email info@omijewellry.com. Provide your order number and photos of the damage so we can assist promptly.
For international orders, customs duties and taxes may apply and are the responsibility of the recipient. Estimated charges are not calculated by Omi Jewellry and vary by country.
Questions? Visit our Support page or email us at info@omijewellry.com.